Privacy Policy

Last Updated: December 2024

This Privacy Policy applies to the website wildbloomcreatives.com ("Website") operated by Wildbloom Creative ("we," "us," or "our"). By accessing our Website, you agree to this Privacy Policy. We may update this policy periodically, and any changes will be reflected by the "Last Updated" date above. We encourage you to review this policy regularly.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information

We only collect personal information voluntarily provided by you, including:

Name
Email address
Phone number
Postal address
Payment details (when processing orders)

b) Non-Personal Information

We collect certain non-personal information automatically, including:

IP address
Browser type and version
Device type
Pages visited and time spent on our Website
Cookies (see Section 3)

2. How We Use Your Information

We use the information we collect for the following purposes:

To process orders, refunds, and exchanges
To communicate with you about your orders or inquiries
To provide customer support
To improve our Website, products, and services
To analyze Website usage trends and enhance user experience
To send administrative or non-promotional updates (e.g., policy changes)

We will not send you marketing communications without your explicit consent.

3. Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:

Recognize return visitors
Track Website performance and user behavior
Store your preferences

You can disable cookies through your browser settings. Note that some Website features may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell, rent, or share your personal information with any third parties. Period.

The only exceptions are:

When required by law or in connection with a legal claim.
To trusted third-party payment processors and service providers who help us securely process orders, refunds, or payments. These providers only use your information to perform their services on our behalf and are contractually obligated to protect your data.

If you access our Website from outside the United States, your data will be processed and stored in the U.S., where privacy laws may differ. By using our Website, you consent to this transfer.

5. Your Data Rights

You have the right to:

Access your personal data
Correct inaccurate or incomplete data
Delete your data (subject to legal requirements)
Restrict or object to the processing of your data

To exercise your rights, contact us at admin@wildbloomcreative.com.

If you are a resident of certain U.S. states, you may have additional rights regarding your personal data. Please contact us for more information about your state-specific privacy rights.

6. Security Measures

We implement appropriate technical and organizational measures to protect your information against unauthorized access, use, or disclosure. However, no Internet transmission is completely secure. By using our Website, you acknowledge this risk.

7. Retention of Information

We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. We comply with applicable state and federal laws governing the collection, retention, and use of your personal data, including Ohio regulations.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will take steps to delete such information.